IT Value, Like Beauty, Is In The Eye Of The Beholder

Has your I&O organization woken up to the fact that it no longer has a monopoly on IT service provision and that to compete in the new IT landscape I&O needs so much more of the “management” element of “IT management?” How are you able to articulate the value that IT delivers to the business?

http://blogs.forrester.com/stephen_mann/11-09-12-it_value_like_beauty_is_in_the_eye_of_the_beholder

This entry was posted on September 12, 2011 at 3:46 pm and is filed under IT Asset Management, IT Financial Management, IT Service Management. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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